Terms & Conditions
Effective Date: September 3, 2026
Welcome to Mtwo. These Terms & Conditions govern your access to and use of the Mtwo application, website, and related services. By accessing or using Mtwo, you agree to be bound by these Terms & Conditions.
1. About Mtwo
Mtwo is a wholesale platform for mobile accessories and related products, serving retailers, resellers, distributors, and other business customers.
Mtwo reserves the right to add, modify, suspend, or discontinue any product, service, feature, or functionality at any time.
2. User Account
Certain features of Mtwo may require you to create an account.
You are responsible for:
Providing accurate and complete information.
Keeping your account credentials confidential.
Maintaining the security of your account.
All activities carried out through your account.
You must notify Mtwo immediately if you believe your account has been accessed or used without authorization.
Mtwo reserves the right to suspend or terminate accounts that contain inaccurate information or are used in violation of these Terms.
3. Product Information
Mtwo makes reasonable efforts to ensure that product names, images, descriptions, specifications, prices, and availability displayed on the platform are accurate.
However, minor variations may occur due to:
Manufacturer changes
Packaging updates
Product revisions
Supplier information
Technical or system errors
Product images may be for representation purposes only and actual products may vary slightly.
4. Prices
All product prices displayed on Mtwo are subject to change without prior notice.
Prices may vary depending on product availability, supplier pricing, offers, taxes, shipping charges, or other applicable factors.
The applicable price at the time an order is confirmed will generally apply to that order, subject to correction of any pricing or technical errors.
5. Orders
Placing an order through Mtwo does not necessarily constitute final acceptance of the order.
Mtwo reserves the right to accept, reject, cancel, or limit an order due to reasons including:
Product unavailability
Incorrect pricing or product information
Payment issues
Suspected fraudulent activity
Inventory limitations
Technical errors
Other legitimate business reasons
If an order is cancelled after payment has been received, the applicable amount will be refunded according to Mtwo's Refund Policy.
6. Payments
Customers agree to provide valid and accurate payment information when making a purchase.
All payments must be completed through the payment methods made available by Mtwo.
Mtwo is not responsible for delays or failures caused by banks, payment gateways, or other third-party payment service providers.
7. Wholesale Purchases
Mtwo is primarily intended for wholesale and business purchases.
Customers are responsible for checking product specifications, compatibility, quantity, and other relevant information before placing an order.
For bulk orders, Mtwo may apply additional terms regarding pricing, minimum order quantities, delivery, returns, or cancellations.
8. Shipping & Delivery
Mtwo will make reasonable efforts to process and dispatch orders within the estimated timeframe displayed on the platform.
Delivery times may vary due to location, logistics partners, weather, holidays, operational issues, or circumstances beyond Mtwo's control.
Mtwo shall not be responsible for delays caused by third-party logistics or other circumstances outside its reasonable control.
9. Returns, Refunds & Replacements
Returns, refunds, and replacements are governed by the applicable Return Policy and Refund Policy of Mtwo.
Customers must follow the specified procedure and timelines for raising a return or refund request.
Mtwo reserves the right to inspect products before approving a return, replacement, or refund.
10. Prohibited Use
You agree not to:
Use Mtwo for any unlawful purpose.
Provide false or misleading information.
Attempt to gain unauthorized access to the application or its systems.
Interfere with the security or operation of the platform.
Copy, reproduce, modify, or distribute Mtwo's content without permission.
Use automated systems or methods to access or collect platform data without authorization.
Engage in fraudulent transactions or activities.
11. Intellectual Property
All content available on Mtwo, including but not limited to the brand name, logo, designs, text, graphics, images, software, interface, and other materials, may be owned by or licensed to Mtwo and is protected under applicable intellectual property laws.
You may not reproduce, copy, modify, distribute, sell, or commercially exploit such content without prior written permission from Mtwo.
12. Third-Party Services
Mtwo may use third-party services such as payment gateways, logistics providers, technology providers, analytics services, or other service providers.
Your use of such services may also be subject to the respective third party's terms and policies.
Mtwo is not responsible for the independent actions, policies, or services of third parties.
13. Disclaimer
Mtwo provides its platform and services on an "as available" basis.
While we make reasonable efforts to maintain accurate information and reliable services, we do not guarantee that the application will always be uninterrupted, error-free, completely secure, or free from technical issues.
For additional information, please refer to the Disclaimer available on the Mtwo platform.
14. Limitation of Liability
To the maximum extent permitted by applicable law, Mtwo shall not be liable for indirect, incidental, special, or consequential losses arising from the use of the platform, products, or services.
Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
15. Privacy
Your use of Mtwo is also governed by our Privacy Policy, which explains how information may be collected, used, stored, and processed.
By using Mtwo, you acknowledge that you have read and understood the Privacy Policy.
16. Account Suspension or Termination
Mtwo may suspend or terminate your access to the application or services if you:
Violate these Terms & Conditions.
Engage in fraudulent or unlawful activities.
Misuse the platform.
Provide false information.
Engage in activities that may harm Mtwo, its users, or its service providers.
17. Changes to These Terms
Mtwo reserves the right to modify or update these Terms & Conditions from time to time.
Any changes may be published through the application or website. Your continued use of Mtwo after such changes means that you accept the updated Terms & Conditions.
18. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in India.
Any dispute arising in connection with these Terms or the use of Mtwo shall be subject to the jurisdiction of the competent courts having jurisdiction over the applicable matter.
19. Contact Us
If you have any questions regarding these Terms & Conditions, products, orders, returns, or other services, you may contact the Mtwo support team through the contact details provided on the Mtwo application or website.
By using Mtwo, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
